Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Terms," "Agreement," or "T&C") govern your access to and use of the website www.mehtabmedicalcentre.in (the "Website") and the services provided by Mehtab Medical Centre ("Company," "we," "us," "our," or "Provider").

By accessing and using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are not authorized to use this Website or our services. Your continued use of the Website after posting of changes to these Terms constitutes your acceptance of the revised Terms.

1. Use of Website

1.1 License Grant

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for lawful purposes only. This license does not include the right to:

• Modify or copy the materials
• Use the materials for commercial purposes
• Attempt to decompile or reverse engineer any software
• Remove any copyright or proprietary notices
• Transfer the materials to another person or "mirror" the materials on any other server

1.2 Prohibited Conduct

You agree not to:

• Use the Website in any way that violates any applicable law or regulation
• Engage in conduct that restricts or inhibits anyone's use or enjoyment of the Website
• Post, transmit, or distribute any defamatory, harassing, abusive, or threatening material
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Website or servers connected to the Website
• Use any automated tools to access or download data from the Website
• Transmit any viruses, malware, or harmful code
• Engage in any form of spamming or unsolicited communications

1.3 User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration. We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

2. Medical Services Disclaimer

2.1 No Medical Advice

The information provided on this Website, including any educational content, articles, or resources, is for informational and educational purposes only. This information is not intended to constitute medical advice or replace professional medical consultation, diagnosis, or treatment.

2.2 Professional Consultation Required

Always consult with a qualified healthcare professional before making any decisions regarding your health or medical treatment. Do not use this Website as a substitute for professional medical advice. If you believe you have a medical emergency, please seek immediate medical attention or call emergency services.

2.3 No Diagnosis

Mehtab Medical Centre does not diagnose conditions through this Website. Any information provided is general in nature. For diagnosis and treatment, you must schedule a consultation with one of our qualified physicians.

2.4 Reliance on Information

While we strive to provide accurate and up-to-date information, we do not warrant the accuracy, completeness, or timeliness of the information on this Website. Your reliance on any information is at your own risk. We are not liable for any consequences arising from the use of information on this Website.

3. Intellectual Property Rights

3.1 Ownership

All content on this Website, including text, graphics, logos, images, videos, and software, is the property of Mehtab Medical Centre or its content suppliers and is protected by international copyright laws. The design and layout of the Website are also protected.

3.2 Permitted Use

You may view and print pages from the Website for personal, non-commercial use only. Any other reproduction, modification, distribution, or transmission of the content is prohibited without our written permission.

3.3 Trademark

"MEHTAB MEDICAL CENTRE" and associated logos are trademarks of Mehtab Medical Centre. You may not use our trademarks without our express written permission.

4. Limitation of Liability

4.1 "As Is" Basis

This Website and all materials, information, and services provided are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

4.2 No Guarantee

We do not warrant that:

• The Website will be uninterrupted, timely, secure, or error-free
• The quality of any products, services, or information will meet your expectations
• Any errors or defects will be corrected

4.3 Limitation of Damages

In no event shall Mehtab Medical Centre, its directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use this Website or our services, even if we have been advised of the possibility of such damages.

5. Third-Party Content and Links

5.1 Third-Party Links

This Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of linked websites. Your access to and use of third-party websites is at your own risk and subject to their terms and conditions.

5.2 Third-Party Content

Any third-party content displayed on our Website, including advertisements, is provided by third parties and is not endorsed by us. We are not responsible for such content.

6. Appointment and Service Terms

6.1 Appointment Booking

Appointments are scheduled based on availability. We reserve the right to accept or decline appointment requests. Appointments may be confirmed via email, phone, or SMS.

6.2 Cancellation and Rescheduling

Patients may cancel or reschedule appointments at least 24 hours in advance. Cancellations made less than 24 hours before the appointment time may incur a cancellation fee at our discretion.

6.3 No-Show Policy

If you fail to attend a scheduled appointment without prior cancellation or rescheduling, we may charge a no-show fee or may discontinue providing services.

6.4 Service Limitations

We do not provide emergency medical services. For medical emergencies, please contact emergency services or visit the nearest emergency room. We reserve the right to refer patients to appropriate specialists when necessary.

7. Payment Terms

7.1 Payment Method

Payment for services must be made as per our payment terms, which may include cash, debit card, credit card, or other electronic payment methods. Payment terms will be communicated at the time of service.

7.2 Non-Refundable Services

Medical services, once provided, are generally non-refundable. Refunds for consultation fees, if any, will be at the sole discretion of Mehtab Medical Centre.

7.3 Late Payment

We reserve the right to suspend services if payment is overdue beyond the agreed payment terms.

8. Confidentiality and Privacy

All personal and medical information you provide is confidential and protected in accordance with our Privacy Policy and applicable healthcare laws, including the Clinical Establishments Act and the Digital Personal Data Protection Act. We maintain strict confidentiality regarding patient information except where required by law or with your consent.

Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mehtab Medical Centre, its directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Website, violation of these Terms, or infringement of any intellectual property or other rights of a third party.

10. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this Website with an updated "Last Updated" date. Your continued use of the Website after changes constitutes your acceptance of the modified Terms.

11. Termination

We reserve the right to terminate your access to the Website and our services at any time, for any reason, including but not limited to violation of these Terms, without notice or liability. Upon termination, all rights granted to you are immediately revoked.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The exclusive jurisdiction and venue for any legal action or proceeding arising under or relating to these Terms shall be the courts of Delhi, India.

13. Medical Licensing and Qualifications

All medical services provided by Mehtab Medical Centre are delivered by licensed and qualified medical professionals. Our physicians are registered with the Medical Council of India and comply with the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002.

14. Compliance with Laws

Our Website and services comply with:

• Information Technology Act, 2000
• Information Technology Rules, 2021
• Digital Personal Data Protection Act, 2023
• Clinical Establishments Act, 1971
• Indian Medical Council Regulations

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have questions about these Terms and Conditions, please contact us at: